Privacy Policy

Last updated: May. 16, 2025.

This Privacy Policy explains how personal information is collected, used, stored, and disclosed by Pulsar, ("Pulsar", "the Company", we", "us", and "our"). By accessing or using our Services, you agree to this Privacy Policy.

Introduction

This Privacy Policy serves to set out our approach to personal data, inclusive of personal data of our consumer users ("Users"), and applies to use of our websites, applications, other online services and/or any related services, sales, marketing, promotional or events, and social media activities (collectively, our "Services"). This Privacy Policy also applies to systems, operations and processes of Pulsar that involve the collection, use, storage, and disclosure, etc, of personal information. For our Users, this Privacy Policy is part of our Terms of Use.

This Privacy Policy also applies to offline interactions with Pulsar. However, this Privacy Policy does not apply to services that are not owned or controlled by Pulsar, including third-party websites.

Modifications

We may need to update, modify or amend our Privacy Policy as our technology evolves and as required by law. We reserve the right to make changes to this Privacy Policy from time to time and notify Users of material changes. The Privacy Policy will apply from the effective date provided on our website.

We advise that you check this page often, referring to the date of the last modification on the page. If a User objects to any of the changes to this Privacy Policy, the User must cease using all of Pulsar's services, including this site, or terminate their account in the event an account has been created.

Information We Collect

  1. Personal Information: As part of our operations, Pulsar collects and processes certain types of information. These individuals include Users and other individuals whom Pulsar communicates or deals with, jointly and/or severally (“Data Subject(s)”). Pulsar is firmly committed to complying with applicable data protection laws, regulations, rules and principles to ensure security of Personal Information handled by the Company. We use your personal information to:
    • provide you with the required services;
    • respond to your questions or requests;
    • improve features, website content and analyse data to develop products and services;
    • address inappropriate use of our services;
    • prevent, detect and manage risk against fraud and illegal activities using internal and third party screening tools;
    • maintain up-to-date records;
    • resolve disputes that may arise, including investigations by law enforcement or regulatory bodies;
    • any other purpose that we disclose to you in the course of providing Pulsar's services to you
    In providing you with the services, we may rely on third-party servers located in foreign jurisdictions from time to time, which as a result, may require the transfer or maintenance of your personally identifiable information on computers or servers in foreign jurisdictions. We will endeavour to ensure that such foreign jurisdictions have data protection legislation that is no less than the existing data protection regulations in force in Nigeria and your personally identifiable information is treated in a safe and secure manner.
  2. Information from Website Visitors: We do not collect your Personal Information when you visit the website. However, so we can monitor and improve our website and services we may collect non-personally-identifiable information. We will not share or disclose this information with third parties except as a necessary part of providing our website and services. We may use the information to target advertisements to you.

Age Restriction

Our Services are not directed or intended to be attractive, to children under the age of 18. We do not knowingly collect Personal Information from children under the age of 18. If you are under the age of 18, do not use our Services or submit any information to us. If as a parent or guardian, you become aware that your child or ward child has provided us with any information without your consent, please contact us by sending an email to [email protected].

Cookies

We use cookies to identify you as a User and make your user experience easier, customise our services, content and advertising; help you ensure that your account security is not compromised, mitigate risk and prevent fraud; and to promote trust and safety on our website. Cookies allow our servers to remember IP addresses, date and time of visits, monitor web traffic and prevent fraudulent activities.

Our cookies never store personal or sensitive information; they simply hold a unique random reference to you so that once you visit the site we can recognize who you are and provide certain content to you.

If your browser or browser add-on permits, you have the choice to disable cookies on our website, however this may impact your experience using our website.

Data Protection

Pulsar is committed to managing your Personal Information in line with global industry best practices. We protect your Personal Information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration, we also use industry recommended security protocols to safeguard your Personal Information. Other security safeguards include but are not limited to data encryption, firewalls, and physical access controls to our building and files and only granting access to Personal Information to only employees who require it to fulfil their job responsibilities. Any Personal Information processing undertaken by an employee who has not been authorized to carry such out as part of their legitimate duties is unauthorized.

Employees may have access to Personal Information only as is appropriate for the type and scope of the task in question and are forbidden to use Personal Information for their own private or commercial purposes or to disclose them to unauthorized persons, or to make them available in any other way.

How We Share Information

Pulsar does not sell, trade or rent personal information to anyone. However, to enable us render our services to you on our website, we may share your information with trusted third parties, such third parties include financial institutions, payment processors verification services, sanctions screening and identity verification services as well as any third parties that you have directly authorized to receive your Personal Information. Your Personal Information may be stored in locations outside the direct control of Pulsar, for instance, on servers or databases co-located with hosting providers.

We may disclose your Personal Information in compliance with applicable law or a legal obligation to which we are bound.

Please note that other Users you buy from or contract with have their privacy policies, and Pulsar is not responsible for their actions, including their information protection practices. The use of your information by such third parties will be subject to their applicable privacy policy, which you should carefully review.

Transfer of Information to Foreign Countries

Where Personal Information is to be transferred to a country outside Nigeria, Pulsar shall put adequate measures in place to ensure the security of such Personal Information. In particular, Pulsar shall, among other things, confirm whether the country is on the National Information Technology Development Agency (“NITDA”) White List of Countries with adequate data protection laws, and transfer of Personal Information out of Nigeria would be in accordance with the provisions of the Nigeria Data Protection Regulation..

We will take all necessary steps to ensure that Personal Information is transmitted in a safe and secure manner. Details of the protection given when your Personal Information is transferred outside Nigeria shall be provided to you upon request.